Customer Testimonials

Don’t Just Take Our Word for It

Of course we think our software is the best out there for managing data and sales across multiple manufacturer lines, but we might be a bit biased. Take a look at what some of our customers have had to say about their experiences with the Repfabric platform.

Plumbing & HVAC Customers

DSC Pacific has been looking for the RIGHT CRM partner for several years. The problem is that most CRM companies have some of the right features but never all of the correct ones, let alone enough for a multi-line rep agency. Their software has become the backbone of our business since we signed up with them late in 2018. They have helped us to streamline our sales efforts and make ourselves a more professional organization. The difference is that it is a proactive selling and organization tool instead of a reporting tool that is just good for management. The outside and inside teams both see value in what it offers and the mobile nature that makes it easy to work with. I would 100% recommend them to any rep organization looking to grow sales, become more professional, and attract more manufacturers.

Jeff Davis of DSC Pacific, LLC

R & G Sales was looking for a system that could be used on mobile phones and is easy to use by salespeople to track sales calls and have sales data by customer for our different manufacturers. The platform has many features, and we found it to be the perfect solution because it was easy to implement, affordable, and easily expandable to grow with our business.

Terry Foster of R & G Sales

Electrical & Lighting Customers

Our agency made the change from our legacy CRM to our new platform a little less than a year ago. Our main focus was to get something with a more user-friendly mobile platform, quicker access to sales data, and an all-inclusive cost. The conversion process was relatively painless, and the customer support has been great. The company has even already incorporated some of my suggestions into its platform. We have been impressed and look forward to continuing the push the envelope with my sales team.

Steve Goldschmidt, CPMR of GES Goldschmidt

We’ve belonged to NEMRA for 20 years. We implemented our new system last year, replacing Act and a sales/commission-only software we had used for over 15 years. I wanted one system that combined CRM and sales numbers. I was referred to them by a rep firm that used another package, and I am glad they told me to check it out. The system addressed our needs so accurately that I felt they’d been observing our procedures in my office for 5 years.

Dave Mullally, CPMR of R. M. Clark Associates

Power Transmission & Motion Control Customers

Non-revenue data entry tasks are the bane of sales reps. However, professional selling requires that applicable and significant information be maintained to facilitate account management, reporting requirements, and ultimately winning orders. Their system satisfies all these needs with a logical layout that only asks for pertinent and necessary data, which can be easily retrieved from your laptop or mobile device.

Bottom line: The system saves us time and makes us money.

Bill Taylor of Taylor Industrial Sales Co., Inc.

I’ve been searching for the right software solution to implement at Poklar for years. We have used SalesForce and then took a brief spin with Microsoft Dynamics. These “Big Box” programs seem to take on a life of their own with customizing and complexity, training and upkeep. Using them became a job, rather than helping us do our job. Repfabric has simplicity of use while providing the power to give us the information we need. It checks all of the boxes: solid mobile app, management of quotes and opportunities, integration with Outlook email and calendar, intuitive sales and commission processing.

Colleen Daddario of Poklar Power Motion, Inc.

The system has been great! I love the opportunity and activity journals, most notably how simple it is to record an activity via the mobile app and then compile all related activities into an easy-to-print report. It keeps me in the loop and allows me to proactively report to our principals.

Devin Ware of Ware Industrial

More Customers

I am really enjoying the platform, I have explored it and put an actual opportunity in a couple of days ago. It is much more user-friendly than our old CRM, Zoho! We are looking forward to a strong relationship with you guys, the support you offers is amazing.

Ryan Fontenot of ProActive Process Solutions Group

After switching from the software we have been using for 15+ years – our new software has been great to work with. As a multi-line agency, we are very cautious about which software we use because of the complexity of bringing in different pieces of information and trying to get them out in a useful manner to our field force. The combination of the CRM and the sales information has been fantastic. We have always had the information in our hands. However, it has never been in one system or easy for us to access. Our new system allows for all the relevant information for our accounts in the palm of our hands, and it makes for better use of our time. The higher engagement from our customers because of our understanding of their business is priceless. The support from their company has been fantastic – coming from one system to a new system, and the customization we have requested has been highly responsive and able to meet our needs. We highly recommend you guys for agencies looking for a system that has a customer relationship management aspect and the sales history all in one piece.

Matt O’Grady of CAM Associates

READY TO SEE FOR YOURSELF?

Schedule a call with our team to discuss your unique situation and determine if Repfabric is the right fit for you.